DSA Closures – Important Information!
If you haven’t already heard from your other sources of information, the DSA booking systems will be closed from 5.15pm on Thursday July 30th until 8.00am on Tuesday August 4th (approximate times) for essential IT maintenance on their operational systems.
All online services to book or amend practical tests and other instructor services including updating your contact details, applying for registration, renewing your certificate and ordering Pass Plus packs will be unavailable. The Contact Centre will be offering a limited service between 8am and 6pm on Friday 31st July.
For any enquiries, please call the DSA on 0300 200 11 22.
Theory Test services will be available as normal.
Information is also available on the website at www.direct.gov.uk Messages will be placed on all websites giving access to DSA online services to advise customers that the service is temporarily unavailable. Posters will also be displayed in test centres with the same messages about the system shutdown.
Customers who urgently need to cancel or change their test appointment to avoid the 3 day cancellation period can notify the DSA by e-mail at [email protected] or phone 0300 200 11 22, while the booking system is down. Any customers who are unable to contact the DSA during this time will be considered on a case by case basis.